The Chiltern Hospital - part of Circle Health Group

The Chiltern Hospital - part of Circle Health Group 2019-12-19 Person 2 5 0

I initially had a contrast CT , the staff were amazing, then I was referred to see Mr Ian Currie, he did not acknowledge me, he wondered why I was there, I told him I’d been referred to him , I named the person that referred me, and he asked what was wrong, so I told him I’d had a scan result which identified a large malignant mass, a smaller mass that could be malignant and what appeared to be secondary metastasis in 2 different locations on my spine. He said he didn’t have access to my CT scan , nor a referral letter , and that a Blood test had not been done, I told him I had been cc’d into the correspondence and I had copies of both, he didn’t even look up from his desk. I informed him the blood test had been done and it was ok.He said I needed to have another and gave the paperwork to my husband. Throughout the consultation he directed all questions re my condition and treatment and his advice to my husband , and he didn’t make eye contact with me. When we left he didn’t say a word to us, not even good bye. He started dictating a referral to an oncologist. Needless to say I did not feel like I was well informed and I didn’t feel he had any interest in my welfare or treatment. I would refuse to see this Consultant again

The Chiltern Hospital - part of Circle Health Group 2019-10-14 Person 1 5 0

We waited over a hour and a half to see our doctor...absolutely ridiculous...not the first time but twice I wouldn’t recommend this hospital Even after you do a treatment or waiting for results you have to chase them for results Stick to NHS

The Chiltern Hospital - part of Circle Health Group 2019-10-10 Person 5 5 0

From initial reception , through surgery and post operative care I could not find fault in my experience, this includes housekeeping and physiotherapy. All staff I came into contact with were professional , courteous and could not have been more helpful.

The Chiltern Hospital - part of Circle Health Group 2019-10-03 Person 5 5 0

Excellent customer care and attention from start to finish

The Chiltern Hospital - part of Circle Health Group 2019-09-06 Person 5 5 0

I would recommend the Chiltern Hospital for all the above reasons. Unfortunately my operation coincided with the hottest day of the year and the lack of air conditioning was a disappointment for patients and, more especially staff, who had to keep going in uncomfortable conditions. The ceiling fans were some help but would suggest that air conditioning be seriously considered.

The Chiltern Hospital - part of Circle Health Group 2019-07-30 Person 5 5 0

Staff very friendly and professional. Very happy with everything.

The Chiltern Hospital - part of Circle Health Group 2019-07-15 Person 5 5 0

I had excellent care after my surgery. Nothing was too much trouble for all the staff who looked after me. My room was clean. Any questions were answered .

The Chiltern Hospital - part of Circle Health Group 2019-07-08 Person 2 5 0

Hospital nice, staff spent to much time complaining about senior management, apparently, the director called Fraser is obnoxious and unapproachable. Hospital was clean, senior people did not speak to patients or care, not surprised it scored low in well-led on CQC inspection Wouldnt recommend

The Chiltern Hospital - part of Circle Health Group 2019-07-04 Person 2 5 0

It is clear to see why this hospital is ranked as needing improvement by the QCC - time and time again. Surgeons - excellent. Everything beneath goes downhill. I found some staff rude. Lack of senior staff to deal with patients paying for superior care.

The Chiltern Hospital - part of Circle Health Group 2019-01-22 Person 2 5 0

Dillusional air of grandeur surrounds the management who are highly judgemental!! Equal opportunities not available here